Module 1: Course Introduction
Module 2: Core Concepts of DPI
Module 3: DPI through Service Val ue System and Guiding Priniples
Module 4: Role of Direction in Strate gy Management
Module 5: Implementat ion of Strate gies
Module 6: Introduction to Assessment and Planning
Module 7: Assessment and Planning through VSM
Module 8: Measurement, Reporting, and Continual Improvement
Module 9: Measurements and Continual Improvement through Dimensions and SVS
Module 10: OCM Principles and Methods
Module 11: Communicat ion Principles and Methods
Module 12: SVS Development Using Four Dimensions